Privacy Policy

Introduction

Welcome to https://emergency-water-extraction-norfolk-va.ecojohns.com (hereafter referred to as “Emergency Water Extraction Norfolk VA,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://emergency-water-extraction-norfolk-va.ecojohns.com
Any mobile applications or software we offer
Online services and products provided by Emergency Water Extraction Norfolk VA
Interactions between users and our team through emails, phone calls, texts, or other communication channels

Please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing user data collection and use.

Processing Activities

Our Privacy Policy is relevant when you engage in the following activities:

Using our applications or services as an authorized user
Visiting any of our websites that link to this Privacy Statement
Subscribing to receive newsletters, promotional emails, calls, or text messages from us

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services. This includes:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Data related to your financial status or creditworthiness, if requested or necessary for service provision.
Purchase Information: Items you buy from us, including quantities, purchase dates, and transaction amounts.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other device-related data used for authentication and tracking (with user consent).
Location Data: Your geographical location, which we may collect to provide location-based services or with your permission for marketing purposes.
Feedback: Comments, reviews, and responses you share with our team to improve our products and services.
Social Media Information: User data from social media platforms when you connect your account with our services, as permitted by platform settings.
Product Information: Details about the products you view or purchase on our website.

We gather this data through various methods: user input forms, web analytics tools, browser cookies, and third-party data providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide tailored services. We use cookies categorized as:

Strictly Necessary: Essential for navigating our website and using its core features.
Preference: Remembering user preferences, such as language settings or website layout choices.
Analytics: Collecting anonymous data to understand how users interact with our site, enabling us to improve performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when these purposes no longer apply, we securely delete or anonymize the data.

Security Measures

To safeguard your personal information, we implement robust security protocols and practices:

Employing encryption for secure data transmission
Utilizing secure third-party processors to handle sensitive data on our behalf
Regularly reviewing and updating security measures to protect against emerging threats

Children’s Privacy

We do not knowingly collect or solicit personal data from individuals under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us through the channels provided below.

Your Rights

Depending on your jurisdiction and local laws, you may have specific rights regarding your personal data:

Access to your information
Correction or rectification of inaccurate data
Erasure (right to be forgotten)
Restriction on processing
Right to data portability
Objection to the use of your data
Non-discrimination in accessing services
The right to file appeals and complaints with relevant data protection authorities

To exercise any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage users to review this policy periodically to stay informed about their data protection.

Contact Information

For privacy-related inquiries, unsubscribe requests, or feedback, please contact us:

Email: [email protected]
Postal Address: [Provide address]

We are dedicated to handling your personal data with the utmost care and transparency. By using our services, you agree to the terms outlined in this Privacy Policy.